Privacy Policy
Last Updated: October 30, 2025
1. Introduction
This Privacy Policy (“Policy”) describes how Raj Nandini Estates Pvt. Ltd. (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal data when you visit or interact with our website https://noidaluxuryprojects.in (“Website”) or engage with us through any digital or offline medium.
We are a RERA-registered real estate consultancy firm (RERA Registration No. UPRERAAGT10636) having our office at:
2208–09, Supertech E-Square, Sector 96, Noida, Uttar Pradesh – 201303, India.
Your privacy is important to us, and we are committed to handling your personal information responsibly and transparently in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
2. Scope of This Policy
This Policy applies to all individuals who:
-
Visit or interact with our website.
-
Submit details through lead forms, WhatsApp chats, or any chatbot integrated into our website.
-
Communicate with us through calls, SMS, emails, or in-person property inquiries.
-
Engage with our digital marketing campaigns, remarketing ads, or social media promotions.
3. Information We Collect
We collect personal and non-personal data depending on your interaction with our website and services.
a. Personal Information:
You may voluntarily provide personal data such as:
- Full name
- Email address
- Mobile number
- City or location
- Property preferences and budget
- Any message or query submitted via our forms, WhatsApp, chatbot, or offline channels
b. Automatically Collected Data:
When you browse our website, we may automatically collect:
- Device information (browser type, operating system, device model)
- IP address and approximate location
- Date and time of visit
- Referring website URL
- Website usage behavior through analytics tools
c. Tracking Technologies & Cookies:
We use cookies, pixels, and similar tracking technologies to:
- Understand website performance and visitor interactions
- Enable remarketing and audience measurement through Google, Meta (Facebook/Instagram), LinkedIn, and other advertising platforms
- Improve your browsing experience by remembering preferences
You may disable cookies through your browser settings, though some features may not function properly without them.
4. How We Use Your Information
We process collected data for the following purposes:
-
To respond to your property inquiries, schedule site visits, and provide relevant project information.
-
To improve website performance, functionality, and content relevance.
-
To send you promotional messages, updates, and offers via email, WhatsApp, or SMS, related to real estate properties and services.
-
To show you retargeted or personalized advertisements on third-party platforms.
-
To maintain business records, comply with legal obligations, and manage internal operations.
We do not sell, rent, or trade your personal data to any third party for commercial gain.
5. Legal Basis for Processing
We process your data based on one or more of the following lawful bases:
-
Your consent (when you submit forms or interact with us).
-
Legitimate business interest (providing you with relevant property information and improving user experience).
-
Legal obligations under applicable Indian laws.
You may withdraw your consent at any time by contacting us at hi@noidaluxuryprojects.in.
6. Information Sharing and Disclosure
We may share limited data under the following conditions:
-
With trusted service providers (CRM, email automation, WhatsApp Business API, or hosting providers) who process data on our behalf under confidentiality agreements.
-
With advertising and analytics platforms such as Google, Meta, LinkedIn, and others for the purpose of running targeted campaigns.
-
If required by law, regulation, or legal process, or to protect our rights, users, or the public.
No personal data is sold or transferred to unrelated third parties for profit.
7. Data Retention
-
Contact and inquiry information may be retained for as long as required to provide services, follow up on leads, or comply with legal requirements.
-
Cookie and analytics data may be retained for shorter periods based on platform policy (usually 12–26 months).
-
You may request deletion or correction of your personal information at any time.
8. Data Security
We implement appropriate technical and organizational safeguards to protect your information, including:
-
Secure hosting on Indian servers
-
SSL encryption for data transmission
-
Controlled access and confidentiality agreements with all staff and vendors
While we strive to use commercially acceptable means to protect your personal data, no digital transmission or storage method can be guaranteed 100% secure.
9. Your Rights
Subject to applicable law, you have the following rights:
-
Access: Request a copy of the personal data we hold about you.
-
Correction: Ask for correction or updating of inaccurate or incomplete data.
-
Deletion: Request deletion of your personal data (unless legally required to retain it).
-
Opt-out: Unsubscribe from promotional emails, SMS, or WhatsApp communications.
To exercise any of these rights, email us at hi@noidaluxuryprojects.in.
10. Communication & Marketing
By submitting your details, you consent to receive property-related communications via email, SMS, phone, or WhatsApp.
You can withdraw consent at any time by replying “STOP,” “UNSUBSCRIBE,” or emailing hi@noidaluxuryprojects.in.
We may use anonymized, aggregated data to improve advertising effectiveness without revealing any personal identity.
11. Third-Party Links & Embedded Content
Our website may include links or embedded content (e.g., property videos, maps, or social posts) from third-party websites.
These external websites have their own privacy practices, and we are not responsible for their content or policies.
12. International Data Transfer
We primarily store and process all user data within India.
However, some data may be processed through third-party platforms (e.g., Google, Meta) that operate global servers. In such cases, data transfers occur in accordance with applicable international data protection standards.
13. Children’s Privacy
Our services are intended for users above 18 years of age.
We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us immediately for deletion.
14. Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in law, technology, or business practices.
The updated version will be posted on this page with the revised “Last Updated” date.
We encourage you to review this page regularly for any updates.
15. Contact Information
For privacy-related queries, data access requests, or complaints, please contact:
Raj Nandini Estates Pvt. Ltd.
RERA Registration No.: UPRERAAGT10636
Office Address: 2208–09, Supertech E-Square, Sector 96, Noida, Uttar Pradesh – 201303
Email: hi@noidaluxuryprojects.in
16. Governing Law & Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or related to this Policy shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.